Our partners play a critical role in helping RDT boost our customers’ business. We focus on building partnerships with organisations that can complement or enhance our solutions with their own software or with consultation skills or hosting capabilities.
RDT has been a Microsoft Partner since 2000 and is actively involved in the Microsoft UK partner community. RDT has Gold Application Development competency, the highest level of expertise recognised by Microsoft. We work closely with Microsoft to ensure that we adopt their latest products to help us improve our own solutions.
Efficient and effective communication with customers during the initial, information-intensive First Mile™ of business engagement, and beyond, creates a lasting bond that enhances the customer experience.
Kofax Customer Communications Manager™ is a flexible yet powerful platform designed to effectively create tailored and personalized documents that can be delivered in the customer-preferred formats, including email, SMS or via portals. You are empowered to create a more agile business environment and improve the customer experience with timely, relevant and personalized communications. And you can do it all with minimal reliance on the IT department. Customer Communications Manager enables business users to quickly and easily create customized documents and manage all outgoing communications.
Experian QAS is a global provider of data accuracy and identity management solutions. Its QAS range of software helps insurers capture accurate address data, cleanse database records and implement de-duplication solutions. Some of our Landscape implementations have been integrated with QAS, resulting in reductions in returned mail, improved call centre efficiency and more successful first time delivery for QAS customers.
Our partnership with Kewill enables RDT to integrate Landscape with Kewill’s InsuranceXchange (KIX). KIX removes connection complexity and facilitates straight-through processing: connecting insurers, brokers and partners, irrespective of existing legacy and back office systems. In partnership with Kewill, we can offer our customers the capability to collect, transform and deliver information electronically within their partner community. The benefits are reduction of risks associated with delivering accurate information securely, ensuring deadlines are met and supporting regulatory standards and compliance requirements.
Thunderhead drives customer engagement by enabling measurement and learning from every interaction to build greater loyalty and increase profitability. Thunderhead NOW, its innovative business user-driven software, delivers new levels of personalisation, context and compliance with true multi-channel capability – the right information, to the right person, at the right time, in the right format. Thunderhead improves the way companies create and manage all their communications – from quotations, proposals and policies, to renewal notices, claims correspondence and billing statements – across print, web, email and mobile channels.
NaviSite, a Time Warner Cable Company, is a leading worldwide provider of enterprise-class, cloud enabled hosting, managed applications and services.
NaviSite provides a full suite of reliable and scalable managed services including Application Services, industry-leading Enterprise Hosting, and Managed Cloud Services for enterprises looking to outsource IT infrastructure and lower their capital and operational costs.