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The role of the agile product owner for RDT's insurance software delivery

All about Agile – the role of the Product Owner

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What is the role of a Product Owner?

Most of our delivery teams have about seven members, including developers, testers, a scrum master, a business analyst and a product owner. We keep our teams small as we have found it is better for effective collaboration and communication, and keeps the quality of work high.

The product owner is responsible for what gets delivered to the customer and the overall product vision. It is their job to understand the product strategy, current market trends and what our customers want.

The role of the agile product owner for RDT's insurance software delivery

Working with the business analysts, the product owner shapes the work the team does by defining who the end user is, what the problem is that needs solving, and the value to the customer of creating and delivering a solution.

The product owner, along with the account manager, also manages their team’s relationship with our clients, ensuring they are kept up to date with progress and are informed of any issues or risks that could impact a delivery.

The product owner will work very closely with the team’s scrum master, who is responsible for how the work is delivered. We will examine the scrum master’s role next month.