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Manipulated photos, edited invoices, images recycled from earlier claims are entering pipelines today, and automation alone wasn't designed to catch them. We've partnered with OpenOrigins to bring image provenance and tamper detection into ACE, flagging suspect media at ingestion before it reaches an adjuster or influences a decision.

Why most claims transformation programmes have missed the operational middle - and what's changed about fixing it without replacing core systems.

Working closely with MGAs and capacity providers across the delegated authority landscape, we’re seeing a clear shift: operational excellence is becoming one of the most powerful differentiators for modern MGAs.

This white paper explores the barriers holding back widespread adoption in AI and automation, and offers practical strategies for overcoming them.