Motor claims and insurance specialist Eldon Insurance Services has become one of the first businesses to take advantage of industry initiative MyLicence, thanks to insurance software provider RDT’s upgrade of its administration platform Landscape.
MyLicence was created jointly by the DVLA, the Department for Transport, the Association of British Insurers(ABI) and the Motor Insurers’ Bureau(MIB). One of its main purposes was to improve the customer experience by lowering premiums and making applying for insurance quicker and easier.
Insurers who are connected to the MyLicence hub are able to obtain a customer’s details from the DVLA when they supply their driving licence number. This data provides the insurer with key risk information, giving early adopters a competitive advantage as they are better able to tackle fraud and can price more competitively.
The initial task for insurers was having the technology required to connect to the MyLicence hub. RDT upgraded its Landscape solution last August and all its customers now have this capability. Eldon is the second of RDT’s customers to make use of the connection following motor insurer Markerstudy, which connected last year.
RDT’s ceo Mark Bates comments “We are pleased that the latest version of Landscape is enabling our clients to connect swiftly and easily to MyLicence, a transformative project for our industry and one that has gained good momentum since going live.”
Ashton West, chief executive at the Motor Insurers’ Bureau, added “Eldon joins a growing number of insurers using MyLicence as part of the application process for their customers buying insurance. This means that through the provision of quality data at the point of quote, sale and claim, these insurers are benefiting from more accurate pricing, are providing a better customer experience and combating insurance fraud.”