The challenge MGAs face today

MGAs tell us they struggle with operational scale and delegated control – especially when volumes, schemes, and partners grow.

  • Scaling MGA portfolios without increasing headcount
  • Inconsistent processes across binders and schemes
  • Operational friction with insurers, TPAs and suppliers
  • Manual processes slowing claims and policy decisions
  • Increasing governance, audit and reporting requirements
insurance automation tool

Supporting MGAs in delivering operational excellence, consistency and growth

 

Claims

Improve delegated claims handling with consistent workflows, visibility and control.

→ Explore claims solutions


Policy administration

Support scheme setup, endorsements and lifecycle changes with structured workflows.

→ Explore policy solutions


Underwriting & decision support

Apply consistent pricing, referral and authority logic across schemes and binders.

→ Explore underwriting solutions


Data, documents & intelligence

Improve bordereaux handling, document validation and reporting for carriers.

→ Explore data & intelligence solutions

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ai claims powered platform

Core operational capabilities that support MGA growth

Workflow automation & intelligence (ACE)

ACE helps MGAs reduce manual effort and maintain control as portfolios scale.

It keeps work moving across delegated operations – from intake through settlement and reporting.

With ACE, MGAs can:

  • Reduce manual effort across high-volume operational processes

  • Apply consistent rules and controls across binders and schemes

  • Improve visibility for carriers and partners

  • Keep work moving across MGAs, TPAs, and suppliers

ACE can be adopted independently to address specific operational challenges or used as part of the wider RDT platform, depending on what matters most today.

Explore ACE

 

Who we work with

Delegated authority MGAs
MGAs scaling operations
Multi-binder and scheme MGAs
MGAs working with insurers and TPAs
Established MGAs modernising governance
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30% less manual effort. Happier teams. Faster claims.

Somerset Bridge cut 30% of manual admin, reduced vendor costs, and improved handler satisfaction – all without growing headcount. Learn how RDT’s intelligent automation suite transformed their insurance operations into a scalable, future-ready model.

Read case study
reduce manual effort in insurance claims

Get in touch

Talk to us about standalone solutions, or a full end-to-end platform combining intelligent automation and workflow orchestration. 

Talk to us