RDT’s Insurance Platform, ATLAS, allows P&C insurers to deliver digital first experiences, optimise their operational efficiency, and deliver the ease of ownership that customers value. Through our partnership with Sightcall, a leading video cloud platform service, we’ve introduced video claims servicing into our solution, allowing claims operators to work with the customer to take control of the claim as early as possible, remotely view any damages and speed up settlement times whilst also reducing claims costs.
- Lead your FNOL process with a video call that is controlled by your call centre agents
- Reduce travel costs for loss assessors
- Get real-time, visual confirmation of the damage to assist with total loss assessment, accurate reserving and fraud detection
- Capture and store images that allow you to validate information previously provided about the condition of the car, e.g. modifications
- Enable personalised claims communications based on images captured Not sure what we mean by this one?
- Improve the efficiency of onwards claims processing
Get in touch with RDT today to arrange a demo of our browser based FNOL solution. https://rdt.co.uk/contact-us/