RDT
Blog

Manipulated photos, edited invoices, images recycled from earlier claims are entering pipelines today, and automation alone wasn't designed to catch them. We've partnered with OpenOrigins to bring image provenance and tamper detection into ACE, flagging suspect media at ingestion before it reaches an adjuster or influences a decision.

Why most claims transformation programmes have missed the operational middle - and what's changed about fixing it without replacing core systems.

Working closely with MGAs and capacity providers across the delegated authority landscape, we’re seeing a clear shift: operational excellence is becoming one of the most powerful differentiators for modern MGAs.

This white paper explores the barriers holding back widespread adoption in AI and automation, and offers practical strategies for overcoming them.

AI is reshaping claims - but the real value for MGAs comes when it’s integrated across the full process. Discover how connected ecosystems can cut costs, speed up cycle times, and strengthen relationships with brokers and capacity providers.

Specialty insurers are exploring automation more seriously - but what lessons can they take from motor and home insurers, where automation is already delivering ROI?

Struggling with slow claims processing, manual tasks, and system limitations? This blog highlights five ways to upgrade your claims management process —and how you can bridge the gap without a full system replacement.

We’re excited to announce a strategic partnership between RDT and HIBRiD, a digital TPA built from the ground up to transform claims handling in the London Market - using AI at its core, to deliver faster, smarter, greener claims experiences.

Every year, RDT welcomes a new wave of apprentices and graduates—but we don’t do it the traditional way. From TikTok and a Mars Rover coding challenge to an immersive Inspiration Day with agile games, technical interviews and pizza-fuelled decisions, this blog dives into how we find and support future talent in tech.

In an article featured in Insurance Times, we discuss how RDT’s apprenticeship programs provide more than just qualifications. By blending academic study with hands-on experience, we empower apprentices to grow their skills in real-world settings.

ACE, RDT’s workflow orchestration platform, provides advanced audit capabilities to support compliance seamlessly while streamlining processes and enhancing customer trust. Discover how ACE helps insurers turn regulatory challenges into opportunities.

Automation and AI are reshaping claims management, addressing challenges like legacy systems and high customer expectations. RDT’s ACE platform seamlessly integrates automation into existing infrastructures, combining efficiency with human oversight. Learn how ACE empowers insurers to meet regulatory demands and deliver exceptional customer experiences.

In the evolving London Market, ACE would transform the traditional claims workbench into a centralised, dynamic hub. By integrating automation with human insight, ACE streamlines operations, synthesises real-time data, and scales to unique insurer needs. With seamless integration and robust compliance features, ACE empowers insurers to modernise their workflows and deliver exceptional claims experiences.

Discover how RDT is reducing operational costs in claims by automating end-to-end workflows, reducing claim durations, and boosting efficiency for motor insurers. ACE can be used to accelerate motor claims processing by offering pre-built, motor insurance-specific workflow templates.

As the insurance industry moves towards greater digital integration, RDT is calling on insurers, technology providers, and industry bodies to collaborate in developing training programs and career pathways that prepare […]

Capturing a snapshot of today’s insurance digital transformation landscape through the eyes of software experts from insurers and MGAs, this article reveals some of the key trends, challenges, and innovations driving the insurance industry forward.

Over the years, RDT has had the privilege of working with exceptionally talented trainees. These individuals have come to us from a variety of backgrounds—some straight from school or university, […]

In today’s fast-paced technological landscape, staying ahead means evolving and integrating seamlessly with new innovations. Recognising this need, RDT proudly introduces ACE, our Agile Composition Engine. Designed with precision and […]

At RDT, we regularly poll the insurance industry to gain insights into the state of claims automation. The aim? To understand what’s working, what isn’t, and where the industry is heading. Here we explore key issues such as transparency, efficiency, and how automation can enhance claims processing.

Discover how RDT has identified market needs, collaborated with existing customers to develop tailored technology, and our optimistic outlook for ACE.     Listen to hear about   RDT’s shift […]

A Talent Pipeline The apprenticeship program at RDT is more than a learning experience; it’s a transformative journey that has the power to shape the future of InsurTech. Because we are known […]

In the ever-evolving landscape of the insurance industry, meeting the needs of vulnerable customers has become a top priority. For years, insurers have relied on systems like RDT’s policy administration […]